As enterprises grow, the need for constant email contact with users grows as well. Shipping notifications, password resets, and payment confirmations are all great examples of the kinds of emails that businesses need to send users securely and automatically. Twilio’s SendGrid software allows users to do this in a robust, scalable way.

SendGrid’s API allows SAP users to adapt their communication strategies to accommodate secure, automated email. This strengthens customer trust and guarantees email deliverability across the board.

“Integrate SAP Business One with SendGrid to improve your email automation tasks.”

Integrating this software with SAP Business One is simple. It is one of the major software partners offering configuration templates to SAP users directly through the SAP Business One Integration Hub dashboard. If you are a SendGrid customer, you can link your account to your SAP Business One account easily:

1) Create a New Template in the Configure Menu

Inside the SAP Business One Integration Hub dashboard, open the Configure menu and click on Create a Template. The next window will show some useful system resource data statistics. You can find document and memory usage reports for your SAP instance here, too.

2) Select SendGrid in the Template Screen

The template list includes a selection of APIs that offer native integration support for SAP Business One. Scroll to SendGrid and click on it. The default name for your template will be “MySendGridTemplate.” You may change this name at any time if you wish.

sendgrid template

3) Connect Your SAP and SendGrid Accounts

After you set the template name, you will enter the Set Connectivity page. Introduce your SAP Business One System ID and your SendGrid account information into the menu. After you input these credentials, you can click on Test Connection. Once the system tests both connections successfully, you are ready to begin deployment.

4) Begin Deployment

After you test both connections, SAP will show the Deploy Now button. Click on this button to begin the deployment process. A pop-up will show you the results of the attempt. In the Template menu, SendGrid will now have a green chain link logo. This indicates the integration was successful. You will also see the SendGrid database script execute the next time you sign in to SAP.

sendgrid deploy now

For a more detailed step by step instructions, check out the tutorial video here.

Features and Benefits of SendGrid Email Automation for SAP Business One

SendGrid allows for unlimited email volume to large user bases, making it the email automation system of choice for companies with a global presence. It simplifies the process of automating functional emails like shipping notifications, password resets, and payment confirmations while maintaining best-in-class security.

sendgrid logo

SendGrid uses streamlined tools to optimise functional emails. It also recommends ways to improve email campaigns. This may include better SPF record management, custom DKIM keys, or obtaining dedicated IP addresses. All of these factors contribute to SendGrid’s highly optimised inbox visibility system. Unlike regular emails, SendGrid emails do not get lost in spam folders.

SendGrid users have the ability to create their own UI templates and send programmatic emails to customers and team members alike. Administrators can configure account settings, establish permissions, and segment audiences with ease. The overall impact of this implementation is far superior email communication both inside and outside the organisation as a whole.

Follow the SAP Business One Community blog page as we continue the SAP Business One Integration Hub Series!

Content sourced from SMB Solutions Cloud Services.